Cancellation & Refund – Amogas Home Foods

At Amogas Home Foods, we want every order to reach you in excellent condition. The following cancellation and refund guidelines explain how requests are handled.

Order Cancellation

You may request an order cancellation within 2 hours of placing the order or before the order has been dispatched, whichever is earlier.
Once an order has been packed or dispatched, it cannot normally be cancelled.
To request a cancellation, contact us with your order number and the email address or phone number used while ordering.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, contains an incorrect product, or has a missing item, please notify us within 24 hours of delivery. Include your order number and clear photographs of the product, packaging, and shipping label so that our team can review the request promptly.

Refund Eligibility

A refund or replacement may be approved in the following situations:

The product was damaged during delivery.
You received a product different from the one ordered.
An item was missing from the delivered package.
The product has a verified quality issue reported within the stated time.

For food safety and hygiene reasons, opened, used, or partially consumed products are not eligible for return unless a verified defect or quality issue is present.

Refund Processing

Approved refunds will be issued to the original payment method.
Refunds are generally processed within 5 to 7 business days after approval.
Your bank or payment provider may require additional time to reflect the amount in your account.
Shipping charges are refundable only when the order was damaged, incorrect, or incomplete due to an error on our part.

How to Submit a Request

Email us at info@amogashomefoods.com or call +91 91484 82409. Please include your order number, the reason for your request, and supporting photographs where applicable.

Policy Updates

Amogas Home Foods may update this policy from time to time. The version displayed on this page at the time of purchase will apply to your order.